After a series of new customer announcements, customer feedback management provider, RatePoint (ratepoint.com), has announced a revision to its offers, initiating a novel email marketing feature it says enables businesses to easily design and execute email campaigns within the RatePoint platform. RatePoint declares the new email functionality will facilitate RatePoint members, for instance recent RatePoint [...]
When a recent technical error occurred during what was supposed to be a routine maintenance check, telecommunications provider Charter Communications deleted approximately 14,000 customer email accounts. Charter says that the company performs scans on a routine basis to establish which email accounts have gone idle for in excess of three months. Regrettably, this time, an [...]
Email security provider Clearswift recently encountered a domain name catastrophe that caused disruption to several customers email systems. The problem occurred when the domain where customers’ emails are routed for spam and viruses before being filtered, offline mimesweeper.biz, went. According to reports, the WhoIs record for the domain shows that it expired on December 13, [...]
A division of Rackspace Managed Hosting, email hosting provider Webmail.us has changed its corporate brand to Mailtrust, it announced on Tuesday. As a direct outcome of the feedback it had been getting from its customer base, which indicated that the most important reason they were choosing Mailtrust as their email hosting provider was because they [...]
