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02-07-2006, 03:32 PM
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Reseller hosting with a twist...
This is ideal for web designers / developers who do want to / know how to support their clients requests for technical support... Normally with a reseller account YOU are responsible for providing technical support to your clients - including email problems, FTP problems, site speed problems etc etc etc...
Why don't you let US provide frontline technical support to your clients! That's right - you supply the site and let us worry about the technical side of your business...! How it works... You create a technical support email address (e.g. techsupport@yourcompany.com) and we will monitor this email address every 5 minutes for support requests - all these emails will be responded to in a polite & professional manner, will will NEVER reveal our identity to your clients - this is a totally transparent support service. PLANS: Hosted on under-worked UK based servers running CentOS 4.2 operating system. cPanel & WHM control panel. Unlimited Email Accounts. Unlimited FTP Accounts. Unlimited SQL Databases. Plan RS-001 Host 20 Domains 400mb of DiskSpace 40Gb of Bandwidth £20 per month WITHOUT frontline support or £30 per month WITH frontline support! Plan RS-002 Host 40 Domains 800mb of DiskSpace 80Gb of Bandwidth £40 per month WITHOUT frontline support or £55 per month WITH frontline support! Plan RS-003 Host Unlimited Domains (the only limit is the physical limit of the resources available - see below) 1500mb of DiskSpace 150Gb of Bandwidth £80 per month WITHOUT frontline support or £100 per month WITH frontline support! Custom plans also available!  If you are are a LARGE company / designer (30+ clients) then it may be possible to install a support ticket system on your website so that all support requests can be logged. - Please ask for further details. Tony Total Web Development - Where YOU come first!
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Contact me for a great deal on UK or USA based hosting, multi-domain hosting and fully managed dedicated servers.
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03-07-2006, 10:59 PM
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Re: Reseller hosting with a twist...
Tony, Sounds like a brilliant reseller plan.
Is there any limit to how many support requests you will handle per account? What if someone contacts you with a billing issue? Will you be able to seamless deflect them back to the reseller?
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