Dedicated and hosting provider, Frontpages, has expanded the list of options of management services it offers to provide its dedicated customers with a more managed solution, through the launch of a product it calls “Total Care Support.”
Total Care, says Frontpages, provides 24-hour hardware monitoring and alerting, and monthly reports on critical hardware thresholds, including disk space, CPU and memory.
The service also provides controlled patching, with critical security patches applied within 72 hours of release and standard patches within 14 days or as requested.
Through the promise of a fully managed solution, Total Care Support provides the customer with the sense of security they require, stated Rob LaMear, Frontpages president, in a press release.
Unsurprisingly, he predicts the enhanced management will allow customers to center their wherewithal on their core businesses, one of the hosting business’s most commonly repeated formula for success.
A Microsoft gold certified partner since January, Frontpages provides hosted applications including SharePoint, MOSS, Exchange, CRM, SQL Server, in conjunction with its more standard selection of dedicated server offerings.
The Frontpages announcement provided no particulars about the pricing of the new management services, but the company appears to be following the presently fashionable model of addressing its existing customer base by moving up the stack toward a more managed offering.
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